Greetings,
I'm experiencing a lot of trouble with my copy of Photoshop CC 2018. First, it displays an error window at launch saying that it couldn't run a non-cited operation due to a program error. Closing this window will still let you use Photoshop, but with two other problems. The first one being: the paint brush is laggy as hell; le the line will drag behind the brushs and the strokes will only be displaying after a variable delay, wich is veeeeery anoying. I made my reseach on this problem, and it seems that a common solution is to deactivate material acceleration. Expect... I can't do that, because the same error window mentionned earlier will pop again and upon closing it, will turn into gray all of the menus, effectively rendering Photoshop useless. I have to close and relaunch it to have a somewhat functionnal software again.
My specs are:
Intel Core i5 4670
Windows 7 SP1
16 Go RAM
NVIDIA GeForce GTX 1060 3GB & double screen setup
Wacom Intuo SP
I've allready tried the following fixes to no avail:
- Updating OS & Drivers, incuding the CG ones
- reinitalizing preferences
- uninstalling and reinstalling Photoshop CC
- lowering the smooth option of the brush to 0
I can provide the folowing data:
- A Dxdiag of my machine (complete list of the technical characteristics)
- Logs extracted with the support software provided by Adobe.
As a last note, I'll say that I also have a competitor's software installed, and that I have have no brush lag or system issues with it.
I hope that my probelm can be solved, as I do prefer the way more functionnality-rich environement of Photoshop over said competitor soft.